Privacy Policy

Information we collect

When you contact Phontele through this website, we may collect the information you choose to provide, such as your name, email address, phone number, company name, and the contents of your message.

How we use information

We use submitted information to respond to inquiries, discuss potential services, provide support-related communications, maintain business records, protect the website, and improve our services and operations.

Website and technical information

We do not currently add third-party advertising or analytics scripts to this website. Our hosting, security, and email-service providers may process basic technical information needed to operate and protect the site, such as IP address, browser information, request details, and security logs.

Service providers and support partners

Phontele may use trusted service providers, contractors, or support partners when needed to operate the website or deliver services. Information is shared only as reasonably necessary for those business purposes and subject to applicable contractual, confidentiality, and security requirements.

Data retention

We retain inquiry and business-contact information only for as long as reasonably necessary for the purposes described in this policy, business recordkeeping, security, and applicable legal obligations.

Security

We use reasonable administrative and technical safeguards designed to protect information handled through our website and business operations. No internet transmission or storage method can be guaranteed to be completely secure.

Healthcare information

Please do not submit patient records, protected health information, medical details, passwords, or other sensitive information through the general website contact form. Appropriate secure channels and agreements should be established before sensitive client information is exchanged.

Your choices

You may contact us to ask about personal information you previously submitted through the website, including requests to correct or delete it where applicable.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date above will be revised when material changes are posted.

Contact us

Questions about this Privacy Policy may be sent to info@phontele.com.